Free shipping for all orders $75 and up. Otherwise, a flat rate of $9.99 applies for worldwide shipping.
Delivery typically takes 8–12 business days.
Yes, a tracking number will be provided.
Contact us via email at info@lottina.com.
We accept Visa, Mastercard, American Express (Amex), Discover, Diners Club, Apple Pay, Interac, Google Pay, Shop Pay, and PayPal.
Yes, we accept returns within 14 days of receiving. For more information please see our Refund Policy page.
Please contact us via email at info@lottina.com.
Reach out to us via email at info@lottina.com.
Our jewelry is mainly made of S925 sterling silver, 18k gold, and natural pearls.
Remove jewelry before swimming, bathing, or engaging in strenuous activities to prevent damage.
Apply cosmetics, hairspray, and perfume before wearing jewelry to avoid chemical reactions.
Periodically check clasps, settings, and prongs to ensure they remain secure.
Store jewelry in a clean, dry place away from direct sunlight.
Use individual pouches or jewelry boxes to prevent scratches and tangling.
Store sterling silver pieces in anti-tarnish bags to minimize oxidation.
Wash jewelry with mild soap diluted in warm water and gently scrub with a soft-bristled brush.
Rinse thoroughly and pat dry with a clean cloth.